For PCN Managers & Commissioners

Resources to Help Your PCN Thrive

Practical guides, templates, tools, and policy updates — everything your Primary Care Network needs to deploy FCP physiotherapy and maximise ARRS funding.

Operational Performance

Capacity, Performance and Access

Optimise your PCN with improved patient flow and better overall service delivery.

90-Day Implementation Plan

A 90-day operational improvement plan for a Primary Care Network (PCN) to analyse, reduce, and manage missed appointments (DNAs) through data insights, behavioural nudges, and system changes to recover capacity and improve access.

Financial Planning & Sustainability

Finance & Business Planning

Ensure financial sustainability, modelling, and value within your PCN

Example Financial Scenario Case Study

A 60,000-population PCN can expect three-quarters of its MSK contacts to be handled by an FCP rather than a GP — without impacting the PCN’s budget. That’s nearly 10,000 appointments a year freed up for GPs to focus on what only they can do. The numbers make the case: this isn’t a cost, it’s a capacity solution.

Governance & Assurance

Governance & Risk

Full oversight, compliance, and safe, accountable delivery

Governance Framework

Prioritising robust governance structures giving accountability, supervision, escalation, and quality assurance processes which meet CQC and indemnity standards..

Service Delivery

Workforce & Delivery Models

Focusing on a stronger workforce resourcing, with improved patient engagement, and enhanced service design.

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